Digital marketing
People find a business in three ways now: on social media, through a Google search or a question put to an AI tool, and through ads. Digital marketing covers all three. We set up the channels that suit you, make bespoke video adverts for your social media campaigns, make your business easy for Google and AI tools to find and recommend, and run ads that bring extra customers.
This helps you with: a brand that looks right, being found online, turning website visitors into customers, more online sales and scaling your business.
- Which channels
- How active
- Audience
- Content quality
- Set up as a business
- Blog or news
- Search basics
- Search rankings
- Google Business Profile
- Directory listings
- Can AI tools read the site?
- Is the business named by AI?
- Hidden labels
- Paid ads
- Free Online Presence Report
- The free Online Presence Report checks your social media, your blog, how Google and AI tools find you, and any paid ads.
- Who it is for
- A business whose channels are quiet, that is hard to find on Google or in AI answers, or that wants more customers now
- Four parts
- Social media, video advertising, search, and paid advertising. Search and paid advertising are charged by the month.
- What is counted
- Followers, reach (people who saw the posts) and messages
- Where the number comes from
- Each platform's own figures
- What is counted
- Downloads of a book or guide, and email addresses collected
- Where the number comes from
- The download page
- What is counted
- Position on Google for agreed search words, and clicks from Google
- Where the number comes from
- Google Search Console (Google's free report of the searches that showed your site)
- What is counted
- How often your business is named when the same questions are put to AI tools each month
- Where the number comes from
- Our own monthly test of ChatGPT, Gemini and Google's AI Mode
- What is counted
- Calls, requests for directions and website clicks from your Google listing
- Where the number comes from
- The Google Business Profile's own figures
- What is counted
- Money spent on ads, clicks, enquiries, and the cost of each enquiry
- Where the number comes from
- Google Ads and Meta's ad reports
Social media
Channels and a posting plan
We set up or tidy the profiles that suit your business, with the right descriptions, pictures and links, as a business page rather than a personal one. Then we plan the posts for each month and make them from your brand.
Giveaways and competitions
We run giveaways and competitions on your channels, with written terms and each platform’s own rules. They bring new people to your pages. The offer behind each one is planned in Sales funnels and offers.
The blog
Articles answer the questions your customers already ask. Each one is written to be found on Google and to be quoted by AI tools such as ChatGPT.
The industry book
A short, practical guide written for your own customers, with simple steps for your trade. It can be given away as an e-book in return for an email address, or printed for the shop counter. It also gives the blog and social media months of ready material, one chapter at a time. The emails that follow a download are written in Sales funnels and offers and sent by AI automations.
We suggest a book only where your customers ask the same questions again and again. Some example titles, to show the idea:
| Business | Book or guide |
|---|---|
| An accountancy firm | Your first year in business: a tax and paperwork checklist |
| A hardware shop | Insulating an older house: ten simple steps |
| A physiotherapy clinic | Back pain at the desk: six exercises that help |
| A wedding venue | Planning your wedding: a twelve-month checklist |
These are examples of the idea, not books we have written for clients.
Video advertising
We make bespoke video adverts for your business’s social media campaigns. Each one is made in your brand’s look and voice, for one campaign and one offer, and sized for the platform it runs on, such as Facebook, Instagram, TikTok or YouTube. It can run as an ordinary post, or as a paid ad under Paid advertising below.
Search on Google and AI tools
Search work makes your business easy for Google and AI tools to find, read and recommend. The visitors it brings arrive free, not through paid ads.
The three terms in plain words
| Term | What it means | Example |
|---|---|---|
| SEO, Search Engine Optimisation | Making a website easy for Google and Bing to read and rank, so it appears high when people search. | An accountancy firm appearing when someone searches “accountant Galway”. |
| AEO, Answer Engine Optimisation | Writing content as clear questions and short answers, so tools that give one direct answer pick it up. | A page answering “How much does an architect charge for a house extension in Dublin?” in its first two lines. |
| GEO, Generative Engine Optimisation | Making sure AI chat tools such as ChatGPT, Gemini and Perplexity know the business and name it in their answers. | ChatGPT naming the hotel when asked for the best boutique hotel in Kerry. |
The three overlap heavily. Good SEO is still the base the other two stand on.
What every piece of content does
- Answers a real customer question in its first lines.
- Uses the words customers actually type or say, including the places you serve, such as “dentist Cork”.
- Gives the same business name, address and phone number everywhere it appears.
- Carries the labels in the page code that tell search and AI tools the business type, address and hours.
- Builds mentions on trusted sites and directories in your trade.
What we promise
We promise the work and the measuring, never a position. Nobody controls Google’s results or ChatGPT’s answers. We show you the numbers each month, so you can see what the work is doing.
Paid advertising
Ads put your business in front of people who are looking now, or who match your customers by place, age and interests. Each ad sends people to one page built to turn a visitor into a call, a booking or a sale.
Where the ads can run
| Channel | Where the ad shows | Good for |
|---|---|---|
| Google Search ads | At the top of Google’s results, for chosen search words | People already looking, such as “dentist Cork” or “solicitor Manchester” |
| Google Display and YouTube ads | Picture and video ads on other websites and on YouTube | Making a name known; usually fewer direct enquiries |
| Facebook and Instagram ads | In people’s feeds, chosen by area, age and interests | Shops, food, events and tourism |
| Retargeting | Ads shown again to people who already visited your website | Reminding them to book or buy. Needs the visitor’s cookie consent under EU law |
Two costs, kept apart
There is our fee for running the ads, and there is the ad money itself, which is paid straight to Google or Meta. You see both.
We start small and keep what works
We start ads once the website and Google Business Profile are in good order. Paying for visitors to a weak website wastes money. We begin with a small test budget, count the cost of each enquiry, and keep only the ads that earn their place.
Where it sits in the order
Digital marketing is the third of our eight services. It uses the brand, and it sends people to the website. Basic search set-up is part of every website we build; ongoing search work and paid advertising are charged by the month and can be added to any package.
Packages
Social media marketing
- Start
Two channels set up properly
Two channels that suit you, set up as business pages with the right descriptions, pictures and links. For a business new to social media.
Price to be set
- Standard
Set-up plus monthly posts made from your brand
Your channels set up, then each month's posts planned and made from your brand. For a business that wants to post regularly.
Price to be set
- Complete
Monthly posts, video adverts, blog articles and an industry guide
Monthly posts, blog articles that answer your customers' questions, and a short guide for them. For a business ready to share what it knows.
Price to be set
Monthly
- Monthly
Search (SEO, AEO, GEO)
Charged monthly.
Price to be set
- Monthly
Paid advertising
Our monthly fee plus the ad money, paid straight to Google or Meta.
Our fee: price to be set
Other services
- Brand identityBrand strategy, logo, colours, fonts, brand voice and a brand book
- Website and ecommerce developmentFast websites and online shops that work on phones
- Sales funnels and offersOffers that sell, free first steps, landing pages and follow-up emails
- Repeat business systemsMore reviews, more referrals and customers who come back
- AI automations and AI trainingAI tools set up, your staff trained, and routine work automated
- Digital Scaling RoadmapPremium: where you are now, where you want to be, and every step between
- Bespoke softwareBuilt for one business when ready-made tools do not fit